Returns & Refunds: Quick Summary
- 🚫 No returns, including phone cases and nail wraps, unless the item is defective or mischaracterized
- ✅ 21-day guarantee: defective, damaged, misprinted or mischaracterized items are replaced or refunded
- 💅 Nail wraps and phone cases: please check your size and phone model before ordering
- 🇪🇺🇬🇧 EU & UK customers: 14-day legal withdrawal right applies
Shipping: Quick Summary
- 📦 Nail wraps & phone cases ship from Toronto within 1-3 business days
- 🎨 Dresses & clothing are made to order: 2-10 business days of production
- 🚚 Free shipping on every order, no minimum
- ⏱️ Delivery: Canada 3-8 days (stock items) or 10-20 days (clothing); US 5-12 or 10-20
- 📧 Tracking number emailed as soon as each package ships
- 🛡️ Lost in Transit Guarantee included
Read the full Refund Policy and Shipping Policy.